Frontline Product Status

All Systems Operational

Absence Management Operational
Frontline Central Operational
Plan and Service Management Operational
Professional Growth Operational
Recruiting & Hiring Operational
SEI - eStar v3 Operational
Time and Attendance Operational
Internal Testing Only ? Operational
School Health Management Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned Maintenance Notification Oct 25, 2025 05:00-11:00 EDT

A planned maintenance window is scheduled for Saturday, October 25th, from 5:00 AM to 11:00 AM ET. During this time, the solution may be temporarily unavailable while we perform system updates and improvements.
Posted on Oct 22, 2025 - 11:42 EDT
Oct 25, 2025

No incidents reported today.

Oct 24, 2025

No incidents reported.

Oct 23, 2025
Resolved - After careful monitoring, we are pleased to confirm that system performance within Time & Attendance has fully stabilized and normal functionality has been restored. This incident has been resolved.
Oct 23, 17:46 EDT
Monitoring - Our Engineering team implemented a fix designed to address the issue, and our results so far are showing stable performance. Our teams are continuing to monitor the system closely to ensure it remains reliable and fully functional. We will send out additional communication once we have validated that the issue has been fully resolved.
Oct 22, 08:50 EDT
Update - We are are continuing to investigate performance issues within Time & Attendance. Users may be encountering slow loading and error messages within the web, mobile app, and on kiosks. We continue to actively work toward a permanent solution.
Oct 21, 08:15 EDT
Update - We are continuing to investigate performance issues occurring within Time & Attendance. We appreciate your continued patience as we work toward a resolution as quickly as possible.
Oct 20, 16:46 EDT
Investigating - We are seeing new reports of issues within the Time & Attendance applications. User might see error messages or slowness when trying to clock into scheduled position assignments via the mobile app or at a designated kiosk.
Oct 20, 08:48 EDT
Monitoring - We have implemented a fix for the performance issues that are occurring within Time & Attendance. System performance has stabilized, and our teams are continuing to monitor the issue to ensure everything remains operational. We will provide a final update once we reach a confirmed resolution.
Oct 17, 17:46 EDT
Investigating - We are currently investigating performance issues within Time & Attendance. Users may encounter slow loading when trying to navigate the website and utilize the Kiosks. We are actively working on remediating the issue as quickly as possible.
Oct 17, 09:21 EDT
Monitoring - We are pleased to report that this issue is no longer occurring. While system performance has stabilized, we are continuing to closely monitor the issue to ensure everything remains operational. We will provide another update once we reach a confirmed resolution.
Oct 16, 10:53 EDT
Investigating - We are currently investigating performance issues within Time & Attendance. Users might encounter lagging/slowness when trying to navigate within Time & Attendance, and users may see issues trying to access Time & Attendance via the mobile app.
Oct 16, 09:13 EDT
Oct 22, 2025
Oct 21, 2025
Resolved - We are pleased to report that this issue is resolved. Frontline's cloud provider has resolved the issues that were impacting some Frontline Solutions, and Absence Management remains in an accessible state. For any questions or concerns, please contact our Support team and we would be happy to assist.
Oct 21, 09:19 EDT
Monitoring - Frontline’s cloud provider is experiencing technical issues that may impact some Frontline Solutions. Our teams are actively monitoring the situation and taking all possible steps to minimize any disruption. At this time, Absence Management is operational and users are able to successfully log in.
Oct 20, 10:19 EDT
Investigating - We are currently investigating an issue pertaining to system inaccessibility. We are already starting see recovery, but it is actively being looked into.
Oct 20, 09:48 EDT
Resolved - This incident has been resolved.
Oct 21, 09:03 EDT
Investigating - We are currently investigating this issue.
Oct 20, 10:05 EDT
Oct 20, 2025
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025
Oct 16, 2025
Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.